Your personal information matters to us. Here you'll find a clear explanation of what data we collect, why we collect it, and how we keep it secure.
Here's how we keep your data safe on Rummy Game.
Rummy Game (rummygame.biz) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe protecting every user's privacy is a fundamental responsibility. This Privacy Policy explains what information Rummy Game collects, why it is collected, and how it is kept secure.
This Privacy Policy applies to the rummygame.biz website, mobile app, and all associated services. By registering with or using Rummy Game, you are deemed to have accepted this Privacy Policy. Please read it carefully before registering.
This Privacy Policy was last updated in January 2026. We will notify you of any significant changes via email or SMS.
Rummy Game follows international data protection standards. Our Privacy Policy is aligned with the GDPR (General Data Protection Regulation) and applicable international data protection laws. You own your data — we only use what is necessary to provide our services.
Rummy Game collects only the information necessary to provide its services. We never request unnecessary or excessive data. Full details are set out in the table below.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Verification |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Automatically |
| Gaming Activity | Betting history, win/loss records | Through use of the platform |
| Location Data | Country, city (approximate) | Automatically from IP |
Information you provide during registration, verification (KYC), payments, and support tickets is collected directly from you.
When you use the Rummy Game website or app, certain information is collected automatically — such as your IP address, device type, browser version, and session duration. This data is used primarily to ensure security and improve platform performance.
Important: Rummy Game never stores your password, full bank account number, or card details. Payment information is processed directly by the relevant payment gateway.
Rummy Game uses your information for specific, transparent purposes. We never use your data for anything you haven't consented to. Each purpose is explained in detail below.
Your information is used to create and manage your account, verify logins, process payments, and deliver gaming services. This is the foundation of our service, and Rummy Game cannot operate without it.
In compliance with international law, Rummy Game verifies the age and identity of every user. This helps prevent underage access and identity fraud. Documents submitted during the KYC process are used solely for verification purposes.
Your login patterns, IP address, and transaction behaviour are analysed to prevent account hacking, money laundering, and bonus abuse. Automated alerts are triggered whenever suspicious activity is detected.
Your email and mobile number are used to send important account notifications, transaction confirmations, security alerts, and support replies. Your consent is always obtained before any marketing messages are sent.
User behavior is analyzed to continuously improve Rummy Game's services, design, and usability. All personal data used in this analysis is anonymized.
Rummy Game never sells or rents your data. Information is shared with specific third parties only in the limited circumstances outlined below.
Limited financial information is shared with Mobile Pay, Nagad, Rocket, and banking partners solely to process payments. These partners also adhere to strict privacy policies of their own.
A limited number of technology companies specializing in fraud detection, cybersecurity, and platform infrastructure management may access a limited amount of anonymized data.
Data may be shared with legal authorities when required by a court order, a legitimate request from a government regulatory body, or a money laundering investigation.
We have Data Processing Agreements (DPA) in place with all third-party partners. They may only use your information for the purposes specified in those agreements.
Rummy Game uses cookies and similar tracking technologies on its website. These enhance your browsing experience and ensure the site functions properly.
These cookies are essential for the website to function properly. They are used to maintain login sessions, perform security checks, and remember language preferences. These cookies cannot be disabled.
Used to remember your preferences, settings, and personalized experience. These are optional and can be disabled at any time.
Anonymous data is collected to understand which parts of the site are most used and where issues occur. Third-party tools such as Google Analytics may be used, but all data remains anonymized.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Rummy Game implements both technical and organizational measures to protect your data. Our security practices follow the highest industry standards.
No online platform can guarantee 100% security. However, Rummy Game makes every effort to keep your data protected. If you notice any suspicious activity, please immediately support@rummygame.bizto let us know.
Rummy Game believes you have full ownership of your personal data. We respect these rights and are committed to helping you exercise them.
To exercise these rights support@rummygame.bizto email us. We typically respond within 14 business days. Complex requests may take up to 30 days.
Rummy Game is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration.
If a parent or guardian discovers that their child has registered on Rummy Game, please immediately support@rummygame.bizto contact us. We will promptly close that account and delete all associated data.
Minor Protection: Our KYC process is designed to identify underage users. If age fraud is detected, the account will be suspended immediately.
Rummy Game does not retain your data indefinitely. Specific retention periods are defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 years | Financial Regulatory Law |
| KYC Documents | 5 years after account closure | AML Compliance |
| Support Ticket | 3 Years | Dispute Resolution |
| Login Logs | 1 Year | Security Investigation |
| Marketing Consent | Until consent is withdrawn | User Preferences |
Once the retention period expires, data is automatically deleted or anonymised securely. If a legal dispute is ongoing, the relevant data may be retained until the dispute is resolved.
Rummy Game may update this Privacy Policy as needed. Changes may occur due to legal updates, new services, or technological developments.
You will be notified at least 30 days before any material changes take effect, via your registered email or SMS. Minor updates will be posted as a notice on the website. Continued use of the service after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions, complaints, or rights requests, please reach out through the following:
We take any privacy concerns you have seriously. Our dedicated privacy team will handle your requests promptly and effectively.
You have full control over your personal information on Rummy Game.
Want to exercise your privacy rights? Choose any of the options below.
Your data is fully protected at Rummy Game. Register today and enjoy Bangladesh's most trusted gaming experience.
For users aged 18 and above. Please play responsibly.